![]() Do other Office apps, such as Excel and PowerPoint encounter with the same issue?.If these users are using multiple monitors, it is recommended to just connect a primary monitor temporarily and disconnect others to have a check.If not, I would suggest your users try following steps to have a check. Furthermore, please refer to Saxo Bank's full General Disclaimer.Thanks for your screenshot, I want to confirm that are three dots in the upper corner? If yes, you can click this icon to show the Ribbon. Any opinions made may be personal to the author and may not reflect the opinions of Saxo Bank. ![]() All expressions of opinion are subject to change without notice. You should carefully consider your financial situation and consult your financial advisor(s) in order to understand the risks involved and ensure the suitability of your situation prior to making any investment or entering into any transactions. Trades in accordance with the recommendations in an analysis, especially, but not limited to, leveraged investments such as foreign exchange trading and investment in derivatives, can be very speculative and may result in losses as well as profits. Saxo Bank A/S and, or - its group companies (“Saxo Bank”) do not take into account your personal investment objectives or financial situation and make no representation, and assume no liability to the accuracy or completeness of the information provided, nor for any loss arising from any investment based on a recommendation, forecast or other information supplied from any employee of Saxo Bank, third party, or otherwise. Here is an article from Microsoft on the subject to help you debug further: excel-add-in-not-displayed-in-ribbon-due-to-group-policy-setting.ĭisclaimer - None of the information contained herein constitutes an offer to purchase or sell a financial instrument or to make any investments. The add-in should now load and ribbons will appear. Close Excel completely and re-open it.(If security section don’t appear that means file is not blocked) At the bottom of the General tab you should see a Security section.Right-click the file and select Properties.Locate the Add-in file (.xll) in Windows Explorer.Follow these instructions to Unblock the file: This is an additional property that was added with the Office Security Update for all files downloaded from the internet. ![]() If this is the case you will also need to Unblock the file. Some users reported that adding the folder to the Trusted Locations list still does not solve the problem. Additional Solution: Unblock the Add-in File Place downloaded add-Ins here and attach add-Ins from this location.
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